If you have questions about TimeformUS, email us at Support@TimeformUS.com
4th race at Aqueduct has scratches…waiting on update…
2nd race has late scratch at Santa Anita today, when will you update power picks?
2nd race at Santa Anita today, when will you update PowerPicks?
Give it a 1/2 hr or so at most.
please cancel my subscription.
I mistakenly purchased one track for January 19, 2015 when my intent was to purchase the full day which I also did. I assume I will be credited for the one track purchase. Please advise.
We voided the $3 transaction for you.
When will the condensed form for Oaklawn 1-15-15 be available?
Should be up in the next couple hours.
Hi, I tried to sign up for an account but, would not take my info.. How do I sign up?
Would be happy to do a call to walk you through it. Please email us at email@example.com and we’ll set it up.
Gulfstream condensed form is not available for Sat. 9-13-14 as of yet……
Do you have a phone # I can contact you
Please email us at firstname.lastname@example.org and we’ll set up a call.
Same error on full card printout – single race printout was ok.
Equibase sent over the data in error. We corrected the data in the product but the two PDFs you mention were not re-run. So we apologize for the error. Having said that, we’d also note the timing issue here. The error was corrected at about noon yesterday–anyone could have printed PDFs well in advance of that. It’s always a good idea to engage with the digital product, as it’s up to the moment with scratches, changes, etc. But we appreciate we should have pushed through a PDF regeneration here and will in the future.
LIke to get started BUT unable to find a number to help me get started Nathan 760 228 1186 or email@example.com
Your email just bounced back to us–it’s no good.
What problems are you having getting started?
Here’s where you go to sign up:
Then just go from the homepage to “find a track” and go right to the races you want and click on any horse and you’ll be prompted to buy. It’s $2.99 for a new customer for 3 days unlimited access–try us out!
Let us know if that helps.
do you have a number i can call you to get this ironed out?
I xed out and couldn’t download condensed version. Prob my mistake. Can I rebuy without being billed again? In other words will system know i purchased for the day and allow me access without billing again
Bill – you will NOT be billed again for a track you have already purchased. Simply log in to TimeformUS.com and navigate to the track and date you already purchased. If you have already bought the PPs, you will not be asked to make a new purchase.
Is condensed version available yet? I purchased last weekend and was not able to access.
Bill – yes, Condensed Cards are now available. From the Fast PPs page, you’ll see a printer icon which creates a condensed card PDF. Click here for more information – https://timeformusblog.com/2014/04/02/condensed-cards-now-available/
The codensed card is a great idea. Is it possible to have it in “csv” format so that it can imported into an excel spread sheet for editing and adding comments.
Also, please add Jockey’s name also.
Known issue, fix will be in place by Friday (we believe), apologies for the inconvenience.
I played Keenland today(4-9-14) and the layoff lines on the condensed form were not consistent with the PP’s. According to the PP’s they were in the wrong position. Please advise. Race 1 today is a good example.
Jan. 27th you were going to have a meeting concerning a condensed version. I have not seen an update.
We’re desperately close to releasing them. Full card PPs early next week, condensed right after. Promise.
You have the best product but I cannot use it in its’ present format. Craig’s condensed form was developed over a number of years and showed all the pertinent information on one sheet. Please consider one race on one screen as an option.
Yes, we’re focused on one race/one screen; we think you fans of the condensed format will be happy with it. Hold tight.
Do you have a date certain when this option will be available?
You’ve got a great new product. I have 2 issues. 1 is the too narrow scroll bar which makes it very hard to scan. Please make it more user friendly. The other, and the most important is your Trainers/Jockey data box. It is by far the worst part of the program. I don’t want a # rating, all I want is the data with ROI. I want to know if a trainer is 3 for 40, dirt to turf or 6 for 35. I don’t want to see 68 or 81. I subscribed to HTR for 3 years and their TRNR page on their main screen is the best I’ve ever seen for trainer/jockey information. IMO you should can your current format and go back to square 1. Emulating what HTR has would be a good idea.
Great numbers but the interface is slow and clunky if you want to compare each horses numbers in each race. you have to come up with a summary sheet as noted above or even better yet the user pick and choose what he or she wants to see in such a summary sheet.
That is great. You have a terrific product. If you get it to a condensed sheet you’ll get rolling. And Craig really knows whats what.
condense these figures so you can view all races for 1 track on 2-3 pages.
You have useful numbers that are hard to incorporate into my handicapping.
This way I can buy the figures for 1 track and print and then use as I play the races. I can’t use them this way for a full card.
Bill – We’ve got a meeting on Monday to discuss such a sheet. I’ll post an update here next week when we have a timeline for this.
Yahoo !!! Can’t Wait !!!
I would like you to allow us to go into the previous days races for our favorite tracks and ck out the pp’s and the pace projector. My home track is Tampa Bay Downs and would be nice to go into the previous days races and get a feel on how the track is playing
In regards to the Pacific Classic, could it be that the track was 3/5 of a second slower at a classic distance and the horse was 2 lengths farther than his previous post to make his time one second slower than last year.
Please default to the upcoming race when changing tracks – not race 1. Good first impression. The price is right!
How about an entire card on 2 to 3 pages.
1 Condensed figure (final figure) for each horses race to 7-9 races back.
Mucho Macho Man 80 80 75 78 87 87 80
Take Charge Indy 78 80 86 76 80 84 80
and so on….
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